To ensure current design decisions were grounded in reality, it was my priority to connect concepts with user needs. I conducted user research and testing to understand users existing expectation, and reveal opportunities for where our product could take them next.
How does the experience of planning a trip together really look like today?
What tools do they use?
What are the pain points and the delights?
How do users plan trips with family and friends?
What tools do they use?
What tools do they use?
What are the pain points and the delights?
How does the experience of planning a trip together really look like today?
How do users plan trips with family and friends?
What tools do they use?
User research

interviews

Participants

platforms

platforms
Meet the travelers








